Services

What we help businesses do

Practical support across the debt recovery journey

Clients can use Rezolva for a single overdue account, a portfolio of business debts or ongoing credit management support.

Credit management and credit control support

Explore credit management support Practical support to strengthen credit control and reduce overdue balances.

Commercial debt recovery and collection services

Explore commercial debt recovery Professional B2B collection focused on payment and commercial relationships.

Legal debt recovery and Letter Before Action services

Explore legal debt recovery A controlled route from pre-legal review to court action where appropriate.

Commercial recovery services

Debt recovery support for every stage of an overdue business account

Rezolva helps UK businesses move from internal invoice chasing to professional commercial debt recovery and, where justified, controlled legal escalation. Choose the service that matches the account's current position.

Commercial debt recovery

Professional B2B debt collection focused on engagement, payment and commercially sensible resolution.

Explore commercial recovery

Legal debt recovery

Evidence-led escalation through pre-action correspondence, court proceedings and enforcement where proportionate.

Explore legal recovery

Letter Before Action

A clear final legal demand setting out the claim, the action required and the next step if payment is not made.

Read about Letters Before Action

No collection, no commission

A success-based commercial recovery model: commission is charged when money is collected, subject to the agreed service terms.

Understand the fee model

International debt recovery

Cross-border commercial recovery for UK creditors dealing with customers and debtors overseas.

Explore international recovery

Credit management support

Practical help to strengthen onboarding, invoicing, credit control and escalation before overdue accounts become bad debt.

Improve credit management

Choose the right starting point

Act early, keep the evidence organised and use proportionate escalation

1. Review the account

Confirm the customer identity, total balance, relevant invoices or account references, oldest due date and any dispute, credit note or payment promise.

2. Complete internal chasing

Use clear written reminders, provide documents promptly and set a realistic final deadline. The free invoice chaser tool can prepare that final internal email.

Generate a chaser email

3. Place or escalate

If payment or a satisfactory proposal is not received, place the balance for commercial recovery. Rezolva can then assess whether resolution, legal action or another route is appropriate.

Create a free Rezolva account

Rezolva acts on business-to-business debts. Consumer and regulated consumer-credit matters require a different regulatory approach and are not covered by this service.

Debt recovery FAQs

Common questions before choosing a recovery route

What is the difference between debt collection and legal debt recovery?

Commercial debt collection starts with professional contact, investigation and negotiation. Legal debt recovery is the formal route that may follow when voluntary resolution is unsuccessful and the evidence, value and debtor circumstances justify legal action.

Does Rezolva only recover individual invoices?

No. A placement can cover a single overdue invoice or a balance made up of several invoices, credit notes and account transactions. The total balance, oldest due date and supporting account documents help us assess the right route.

Can I assess a debt before placing it?

Yes. Use the free commercial debt recoverability assessment to review the age, evidence, dispute position and debtor circumstances before deciding whether to place the account.

Start with no obligation

Find the most appropriate next step for your overdue account

Assess the debt first or create a free Rezolva account when you are ready to place it.

Assess recoverability Create a free account

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