Designed from first-hand experience
Rezolva Connect reflects the way credit insurance brokers, finance teams and clients actually work when an overdue invoice becomes a commercial debt resolution matter.
Debt recovery case management with complete visibility
Clients see progress without chasing updates.
Brokers retain visibility throughout the case.
Debtors have a clear route to respond and resolve.
Every important action and decision is recorded.
Rezolva Connect brings everyone together.
Clients, brokers, debtors and Rezolva work through one secure platform, with clear visibility from placement through to resolution.
Commercial debt resolution for clients and credit insurance brokers.
One connected platform
Client workspace
Place debts, upload documents, follow progress and approve decisions.
Broker workspace
Follow allocated clients, live cases and current outcomes.
A genuine point of difference
Secure debtor workspace
Debtors can review balances and supporting documents, raise a dispute, submit a payment proposal and communicate securely against the correct case.
View balance
Access documents
Raise a dispute
Propose payment
Visibility
From placement to resolution
Debtor engagement
Secure, structured and case-specific
One connected platform
Three workspaces. One clear view of every case.
Rezolva Connect gives clients, brokers and debtors access to the information and actions relevant to their role, while Rezolva manages the resolution process.
For clients
Manage every instruction from one secure workspace
Place commercial debts, upload supporting evidence and follow each case without relying on separate emails or reports.
- Place debts securely
- Upload invoices and supporting documents
- Follow balances, payments and case activity
- Review arrangements and important decisions
- Maintain a permanent audit trail
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Live visibility
Every case in one place
Controlled access
Information matched to each role
Clients
Place, follow and approve
Brokers
Monitor and support
Debtors
Review, respond and resolve
From overdue invoice to resolution
See what happens at every stage
Rezolva Connect gives you a clear view of each case from placement through to resolution. Select a stage to see what you can follow, review and approve.
Stage 1
Before placement
Invoice overdue
The invoice has passed its agreed payment date and remains unpaid.
What you can see
What happens next
Built for the real resolution process
Practical experience, built into every case.
Rezolva Connect was not designed as a generic collection portal. It was built around the information, decisions and visibility needed to resolve commercial debts properly.
The platform behind live case management
Connect is the operational platform Rezolva uses to manage instructions, documents, communications, payments, approvals and outcomes throughout the case lifecycle.
Automation where useful. Human judgement where needed.
Routine activity can be monitored consistently, while settlements, Final Demands, legal escalation and other material decisions remain subject to clear authority and recorded approval.
Resolution with Respect.
Clear information, controlled decisions and a commercial approach
throughout the resolution process.
What Rezolva Connect gives you
A clearer way to manage commercial debt resolution
Once a debt is placed with a traditional collection provider, visibility can quickly disappear. Updates become spread across emails, reports and individual conversations.
Rezolva Connect brings the process into one place, giving clients and authorised brokers a clear view of progress from placement through to resolution and giving debtors the tools they need to pay without friction.
Follow case progress
See the current position of every case without chasing for updates. Track activity, balances, payments and the next stage from one secure workspace.
Upload supporting documents
Keep invoices, contracts, statements and correspondence together against the correct case, ready for review when needed.
Place debts securely
Submit commercial debts directly through Rezolva Connect with the information and supporting evidence needed for an effective review.
Maintain a clear audit trail
Keep a permanent record of updates, communications, approvals and key decisions throughout the resolution process.
Approve important decisions
Review and approve payment arrangements, settlements, escalation and legal action where your authority is required.
Review payments and arrangements
See payments received, outstanding balances, promises to pay and active payment plans without relying on separate spreadsheets or email updates.
Free commercial debt recovery assessment
How strong is your debt recovery process?
Answer ten short questions to see where your current process is strong and where greater visibility, structure or control may be needed.
10 questions
Immediate results
No details required
Question 1 of 10
10%
Your result
0
/100
Your process by area
Your strongest areas
Your priority improvements
How Rezolva Connect could help
Ready to see Rezolva Connect?
Book a live demonstration and we'll show you exactly how brokers, clients and debtors work together throughout the resolution process.
Commercial debt recovery platform
Debt recovery case management with people still in control
Rezolva Connect brings debt placement, documents, case activity, payments, proposals and approvals into one secure commercial debt recovery platform.
It gives clients and authorised credit insurance brokers a clear view of the cases relevant to them, while debtors receive a structured route to review information, respond, raise a dispute or make a payment proposal. The platform supports Rezolva's recovery team - it does not replace professional judgement or client authority.
Place and manage business debts
Submit the account information, upload supporting evidence and keep documents against the correct commercial debt recovery case.
Explore commercial debt recovery →Keep brokers connected
Give authorised brokers visibility of allocated clients, case stages and outcomes without relying on fragmented email updates.
Explore broker partnerships →Make informed next decisions
Review progress, arrangements and material decisions with the audit history and supporting information available in one place.
Read support and FAQs →Rezolva Connect FAQs
Questions about online debt recovery case management
These answers explain how the platform supports the practical commercial recovery journey shown above.
What is Rezolva Connect?
Rezolva Connect is the secure online platform used to place commercial debts with Rezolva and manage the information, documents, activity, payments, proposals and decisions associated with each case.
Can clients track commercial debt recovery cases online?
Yes. Clients can follow case activity, balances, payments and key recovery milestones without waiting for a separate report. The information shown is tied to the relevant case and the client's authorised access.
What can a client do in Rezolva Connect?
A client can place a commercial debt, upload invoices and supporting documents, follow progress, review payments and arrangements, provide new information and approve important decisions where authority is required.
How does the broker workspace work?
Authorised credit insurance brokers can follow allocated clients and the cases relevant to them. This helps the broker remain informed throughout recovery while access remains controlled by role and client relationship.
What can a debtor do through the platform?
A debtor can access the information made available for the case, review the balance and supporting documents, raise a dispute, communicate securely and submit a payment proposal. This gives the debtor a clear route to engage with the correct account.
Does debt recovery software replace the Rezolva team?
No. Rezolva Connect supports consistent workflows, visibility and record keeping. Recovery strategy, settlements, Final Demands, legal escalation and other material decisions remain subject to professional judgement and the appropriate recorded authority.
How do I register for Rezolva Connect?
You can create a free Rezolva Connect account to place and manage a commercial debt, or book a demonstration if you want to see the client, broker and debtor journey first.